Client Experiences
What Families Say About Working With Us
These are accounts from people who came to us at difficult moments. We share them with gratitude and respect.
Back to Home340+
Families Supported
4.9
Average Satisfaction Score
87%
Mediation Agreements Reached
12
Years of Practice
Client Reviews
In Their Own Words
Pimchanok T.
Bangkok, Thailand
I came in with no idea what my options were and a lot of anxiety about the process. The consultation gave me a clear picture of where things stood. I didn't feel rushed at any point, and the written summary they sent afterwards helped me talk things through with my sister. I appreciated that there was absolutely no pressure to take the next step immediately.
May 2025 — Family Consultation
James L.
British expat, Bangkok
As a foreigner navigating Thai family law, I needed someone who could explain things in English without losing the nuance. This team was exactly that. They were patient with my questions — sometimes the same questions asked in slightly different ways — and never made me feel like I was wasting their time. The mediation sessions felt structured and fair.
April 2025 — Mediation & Agreement Support
Sunisa W.
Watthana, Bangkok
The representation service was thorough. Wanida handled all the documentation and court liaison — things that would have taken me weeks to figure out alone. I think there were moments where communication could have been a little faster, but overall the level of care was evident throughout. I felt genuinely looked after in what was a very stressful period.
May 2025 — Comprehensive Representation
Narong A.
Sukhumvit area, Bangkok
Both my spouse and I attended the mediation sessions — which I expected to be uncomfortable. In practice, the sessions were very well managed. Nattapong made it clear from the start that his role was to help us find something workable, not to take sides. We reached an agreement in three sessions, which I hadn't thought was possible.
April 2025 — Mediation & Agreement Support
Maria R.
Filipino-Thai family, Bangkok
I mainly needed to understand what Thai law said about my situation — I wasn't ready to commit to anything yet. The consultation was exactly the right format for that. Siriporn explained things in a way that finally made sense to me. The written summary was useful to share with a family member abroad who I wanted to keep informed.
May 2025 — Family Consultation
Thanaporn K.
Phrom Phong, Bangkok
I found the office through a recommendation from a colleague who had used them the previous year. The process for the representation matter was clearly laid out before we started — I knew what to expect at each stage. There were no unexpected costs. The most important thing for me was that the children's arrangements ended up in a good place, and that was genuinely the focus throughout.
March 2025 — Comprehensive Representation
Case Studies
How Families Found Their Way Forward
Three anonymised accounts of family matters we've supported — shared with the clients' permission.
Case Study — Mediation
Reaching a Parenting Arrangement Without Going to Court
The Situation
A couple with two children had decided to separate but could not agree on how parenting time would be divided. Both parents wanted to remain actively involved in the children's lives, but initial conversations between them had become tense.
The Process
Following individual meetings with each parent to understand their priorities, the mediation specialist facilitated four joint sessions over six weeks. The sessions focused on the children's routines and needs, rather than the adults' grievances.
The Outcome
A detailed parenting arrangement was agreed, drafted, and signed by both parties. Court proceedings were not required. Both parents reported feeling the arrangement was fair. The process took eight weeks in total.
"We came in dreading the process and left with something we both thought was workable. I didn't expect that." — Parent A
Case Study — Representation
Navigating a Complex Family Matter for an Expatriate Client
The Situation
A European national resident in Bangkok needed legal support for a family matter involving Thai law. They were unfamiliar with the Thai legal system and concerned about navigating it without clear guidance in English.
The Process
A full engagement was established with scope, costs, and timeline agreed in writing. All documentation was prepared and managed by the team. The client received regular summaries in English at each milestone, and court appointments were accompanied by a bilingual adviser.
The Outcome
The matter concluded within the agreed timeline and within the agreed fee. The client returned for a follow-up consultation twelve months later when circumstances changed.
"I felt informed throughout, which made a difficult situation considerably less stressful." — Client
Case Study — Consultation
Giving a Family the Clarity to Decide Their Next Step
The Situation
A family was navigating an inheritance question following the death of a parent. They weren't sure whether the matter required a lawyer at all, and wanted to understand the legal position before committing to anything further.
The Process
A single consultation was held with two family members present. The legal position under Thai succession law was explained in plain terms, and the options available — including routes that did not require formal legal representation — were set out clearly. A written summary followed within two days.
The Outcome
The family decided to proceed with one of the simpler options available to them, without requiring further legal involvement. They reported that having the information in writing made it easier to discuss and agree next steps as a family.
"Just knowing what the situation actually was — rather than what we feared it might be — made a real difference." — Family member
Contact Us
Ready to Talk?
There is no pressure to make any decisions at a first contact. A short conversation — or even just a message — is a perfectly normal starting point.
Get in Touch142 Sukhumvit Soi 31
Khlong Tan Nuea, Watthana
Bangkok 10110
Mon–Fri: 9:00–18:00
Sat: 10:00–14:00 (by appointment)
Your Situation Deserves the Same Care
Every family that has worked with us began with a single conversation. There's no better place to start than that.
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